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FAQ

FAQ

  • Q 1.Are you a trading company or a manufactory?

    A
    We are a manufacturer of 15 years production; we supply the factory price with good quality and sincere service.
  • Q 2.When can I get my machine after I paid?

    A
    Normally production time is around 30-60days,the exact delivery depends on what kind of machine you order.The shipping time is based on your destination port.
  • Q 3.How to install my machines when it arrives?How much the cost?

    A
    We have experienced engineers could go to your factory to install the machines and train your staff how to operate the machines. Customer needs to responsible for engineers' accommodation, dineer and USD80 per day as salary.
  • Q 4.How long time for installation?

    A
    According your machines order,we will send one or two engineers to yourfactory;it will take about 10 days to 25 day, mainly depend on the project capacity.
  • Q 5.What’s your guarantee if we buy your machines?

    A
    We offer you high quality machines with 15months guarantee for machines, and 12 months for electrical parts. wrantty. And we provide life-long technical support. We will send free spare parts together with machines by container.During the warranty time,we will supply the spare parts with our cost including the delivery fees.
  • Q 6. What certificates you can provide?

    A Our factory provides the CE, SGS, ISO, and accroding to some countries, we also can provide the PVOC, COC, SONCAP, BSC...etc. 
  • Q 7. What's the payment term you could supply?

    A Normally, for machines, we accept 30% T/T as deposit, and balance paid after customer's inspection before delivery. For molds are customized, so the down payment is 50%, and balance paid after customer check the test samples. 100% irrevocable L/C at sight also acceptable by us.

ADDRESS

Leyu Economic Development Zone, Zhangjiagang City, Jiangsu Province, China

Call Now

+86-135 8442 6116
+86-512-5868 2331
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